Secret delivery

Gopuff means instant needs – essentials, delivered in minutes right to your door.

Whether you need Tylenol, that one ingredient you didn’t realize you were missing until halfway through cooking dinner, your visiting friend’s favorite beer, or one of the other 4,000 products we stock across hundreds of locations, we’ll get it to you within minutes, all at the press of a button.

That’s what we call the magic of Gopuff.

Create an account using the Gopuff app or online at www.gopuff.com, add everything you need to your cart, and check out. We accept credit and debit cards, Google Pay, Apple Pay, and Venmo.

Gopuff is free to download for iOS and Android devices through your app store or you can order online at www.gopuff.com.

It's that simple. Your order can be at your door in less time than it takes to finish the next episode of whatever you’re binging.

We operate hundreds of micro-fulfillment centers, delivering to customers in more than 1,000 cities across the U.S., U.K., and France, and we’re growing every month. Enter your address at www.gopuff.com to see if we currently deliver to you.

We’re probably coming your way! Tweet us @gopuff where you’d like us to launch next, and chances are, we will.

As late as you’re up. We operate 24/7 in many markets, and are open late everywhere else.

For customers ages 21 and up in many, but not all markets, Gopuff offers delivery of alcoholic beverages like craft beer, hard seltzer, liquor, and a variety of wines. Check the app or order page and enter your address to confirm what products Gopuff delivers in your area.

Contactless delivery is not available for orders containing alcoholic beverages. Customers ordering alcoholic beverages must provide a valid ID at time of delivery.

Our delivery fee is 2.95, and we don’t surge or hike prices. (Yes, you read that right.)

An additional fee up to $2 will be added to all orders containing alcohol; this fee covers costs incurred to ensure compliant delivery of alcohol products and ID verification.

All orders must be at least $10.95 for Gopuff delivery. Check the app or order page and enter your address to confirm your area’s minimum.

Due to the COVID-19 pandemic, we are not currently accepting cash in many markets.

You can reach out to our Customer Service Help Center at help.gopuff.com. Someone will be available 24/7 to assist you.

Orders processed with a credit card will be posted within 3 to 5 business days, so you should expect a full refund by then.

Our Privacy Notice contains details about how we collect, use, and share Personal Information that we obtain from and about you when you interact with us on our website, via our mobile app, via email, and through other online and offline interactions. Review our Privacy Notice and reach out to us at privacy@gopuff.com if you have a question or concern.

Please visit our Customer Service Help Center at help.gopuff.com. We’re available 24/7 to help.

If you’d like to let us know how we’re doing, write a Gopuff review on your app store, whether it’s Google Play or the Apple App Store. We’re always aiming to improve our service, and love to hear feedback from our thousands of happy customers.

Gopuff Fam is our membership service that offers a variety of perks and free delivery on all orders for just $5.95/month. Join Gopuff Fam!

With Gopuff’s reward program, Puff Points, customers earn points with each purchase. Earn enough and you’ll unlock Rewards that can be redeemed for use on your next order. To check your Puff Points balance, visit your account page on our site or in the app.

Gopuff offers full-time and part-time employment opportunities, as well as independent contractor opportunities for delivery partners, in every market we serve. Both delivery partners and employees have the opportunity for professional advancement within a location as well as the chance to explore other areas within the business.

For those looking for flexible, independent work, delivery partners have the choice to deliver around their schedule, either on demand or by signing up for a pre-arranged delivery block. Do you want to read more? Visit the delivery partner experience page. If you’re interested in becoming a delivery partner, visit the onboarding page to get started.

Or, if you’re interested in joining the team as an employee in our field or corporate teams, you can learn more and apply on the careers page.

If you are a delivery partner and have a question, please visit this page for more information.

If you do not see an answer to your question here, please visit our Customer Service Help Center at help.gopuff.com. We’re available 24/7 to help out.