Serendipity delivery

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Gopuff has 500+ facilities delivering to 1000+ cities. Plus, we're opening new facilities all the time, and are bringing our on-demand delivery service to an area near you soon.

Serendipity

Serendipity Birthday Cake Ice Cream 16oz

Serendipity Birthday Cake Ice Cream 16oz

$6.99
Cake Flavored Ice Cream with Swirls of Pink Frosting, Cake Pieces and Sprinkles

Serendipity Selena Gomez Cookies & Cream Remix Pint

Serendipity Selena Gomez Cookies & Cream Remix Pint

$6.99
Pink Vanilla Ice Cream with Thick Fudge Swirl and Broken Cream-Filled Cookie Pieces, curated by Selena Gomez!

“Growing up and loving the iconic Serendipity restaurant, I couldn’t be more excited to become a partner in their expanding brand,” said Selena Gomez. “For the Cookies & Cream remix, I wanted to put my own personal spin on this classic flavor by making it with pink vanilla ice cream as a nod to my girls BLACKPINK and celebrate our new song ‘Ice Cream.’”

Serendipity Frrrozen Hot Chocolate Pint

Serendipity Frrrozen Hot Chocolate Pint

$6.99
Hot Chocolate Flavored Ice Cream with Whipped Cream Swirl and Chocolate Shavings

Serendipity Unicorn Bliss Sundae Pint

Serendipity Unicorn Bliss Sundae Pint

$6.99
Vanilla Flavored Ice Cream with Pink and Blue Cookie Dough Pieces and a Glittery Swirl
Serendipity Forbidden Broadway Sundae Pint

Serendipity Forbidden Broadway Sundae Pint

$6.99
Chocolate Flavored Ice Cream with Brownie Pieces and Fudge Swirls

Serendipity Friends Coffee Almond Fudge Pint

Serendipity Friends Coffee Almond Fudge Pint

$6.99
Coffee Ice Cream with Thick Fudge Swirl and Dark Chocolate Covered Almonds
Serendipity Caddyshack Gopher Traxs Pint

Serendipity Caddyshack Gopher Traxs Pint

$6.99
Rich super premium vanilla ice cream with mint peanut butter cups and salty caramel swirl

40th anniversary of the Caddyshack
Serendipity Frrrozen Hot Chocolate Mix

Serendipity Frrrozen Hot Chocolate Mix

$19.99
Legendary NYC eatery, Serendipity 3, celebrates 67 years of Frrrozen Hot Chocolate – the restaurant’s famed blend of 14 exotic cocoas. Frrrozen Hot Chocolate, at the forefront of the blended drink fad, continues to rise in popularity and has yet to be copied successfully. One sip of this cool concoction had Oprah wanting to “dance on the chandeliers!” and quickly made it onto her bucket list.
Frrrozen Hot Chocolate is easily made in a blender with milk and ice, topped with a mountain of whipped cream and shaved chocolate. Eat it with a spoon or drink it with a straw! Frrrozen Hot Chocolate is also easily made into hot cocoa by simply adding the mix to hot milk.

Serendipity A Christmas Story Oh Fudge Peppermint Sundae Pint

Serendipity A Christmas Story Oh Fudge Peppermint Sundae Pint

$6.99
Mint flavored ice cream with a thick fudge swirl, crushed peppermint candies & broken cream-filled cookies
Serendipity Humble Pie Pint

Serendipity Humble Pie Pint

$6.49
We'll take a nice big slice.

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ABOUT GOPUFF

What is Gopuff?

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Gopuff means instant needs – essentials, delivered in minutes right to your door.

Whether you need Tylenol, that one ingredient you didn’t realize you were missing until halfway through cooking dinner, your visiting friend’s favorite beer, or one of the other 4,000 products we stock across hundreds of locations, we’ll get it to you within minutes, all at the press of a button.

That’s what we call the magic of Gopuff.

I want to order! How does Gopuff work?

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Create an account using the Gopuff app or online at www.gopuff.com, add everything you need to your cart, and check out. We accept credit and debit cards, Google Pay, Apple Pay, and Venmo.

Gopuff is free to download for iOS and Android devices through your app store or you can order online at www.gopuff.com.

It's that simple. Your order can be at your door in less time than it takes to finish the next episode of whatever you’re binging.

Where does Gopuff deliver?

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We operate hundreds of micro-fulfillment centers, delivering to customers in more than 1,000 cities across the U.S., U.K., and France, and we’re growing every month. Enter your address at www.gopuff.com to see if we currently deliver to you.

What if you don’t deliver in my city?

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We’re probably coming your way! Tweet us @gopuff where you’d like us to launch next, and chances are, we will.

How late is Gopuff deliver?

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As late as you’re up. We operate 24/7 in many markets, and are open late everywhere else.

Does Gopuff deliver alcohol?

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For customers ages 21 and up in many, but not all markets, Gopuff offers delivery of alcoholic beverages like craft beer, hard seltzer, liquor, and a variety of wines. Check the app or order page and enter your address to confirm what products Gopuff delivers in your area.

Contactless delivery is not available for orders containing alcoholic beverages. Customers ordering alcoholic beverages must provide a valid ID at time of delivery.

PAYMENT AND ACCOUNT INFORMATION

How much does Gopuff cost?

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Our delivery fee is 2.95, and we don’t surge or hike prices. (Yes, you read that right.)

An additional fee up to $2 will be added to all orders containing alcohol; this fee covers costs incurred to ensure compliant delivery of alcohol products and ID verification.

Does Gopuff have an order minimum?

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All orders must be at least $10.95 for Gopuff delivery. Check the app or order page and enter your address to confirm your area’s minimum.

Can you pay Gopuff with cash?

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Due to the COVID-19 pandemic, we are not currently accepting cash in many markets.

My credit card/payment was rejected. What should I do?

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You can reach out to our Customer Service Help Center at help.gopuff.com. Someone will be available 24/7 to assist you.

When can I expect my refund to go through?

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Orders processed with a credit card will be posted within 3 to 5 business days, so you should expect a full refund by then.

Does Gopuff store my Personal Information?

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Our Privacy Notice contains details about how we collect, use, and share Personal Information that we obtain from and about you when you interact with us on our website, via our mobile app, via email, and through other online and offline interactions. Review our Privacy Notice and reach out to us at privacy@gopuff.com if you have a question or concern.

I’m having trouble with the app / my order. What should I do?

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Please visit our Customer Service Help Center at help.gopuff.com. We’re available 24/7 to help.

LOYALTY

Where can I write a Gopuff review?

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If you’d like to let us know how we’re doing, write a Gopuff review on your app store, whether it’s Google Play or the Apple App Store. We’re always aiming to improve our service, and love to hear feedback from our thousands of happy customers.

What is the Gopuff Fam?

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Gopuff Fam is our membership service that offers a variety of perks and free delivery on all orders for just $5.95/month. Join Gopuff Fam!

What are Puff Points and how can I earn them?

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With Gopuff’s reward program, Puff Points, customers earn points with each purchase. Earn enough and you’ll unlock Rewards that can be redeemed for use on your next order. To check your Puff Points balance, visit your account page on our site or in the app.

WORKING OR DELIVERING WITH GOPUFF

What are some of the earning opportunities available at Gopuff?

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Gopuff offers full-time and part-time employment opportunities, as well as independent contractor opportunities for delivery partners, in every market we serve. Both delivery partners and employees have the opportunity for professional advancement within a location as well as the chance to explore other areas within the business.

For those looking for flexible, independent work, delivery partners have the choice to deliver around their schedule, either on demand or by signing up for a pre-arranged delivery block. Do you want to read more? Visit the delivery partner experience page. If you’re interested in becoming a delivery partner, visit the onboarding page to get started.

Or, if you’re interested in joining the team as an employee in our field or corporate teams, you can learn more and apply on the careers page.

I am a delivery partner and don't see my question answered here. What should I do?

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If you are a delivery partner and have a question, please visit this page for more information.

ADDITIONAL

I don’t see an answer to my question on this page. What should I do?

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If you do not see an answer to your question here, please visit our Customer Service Help Center at help.gopuff.com. We’re available 24/7 to help out.

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